DataProtect FAQs

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Deploying DataProtect

  • How does Igneous DataProtect simplify the management of unstructured enterprise data?

    Igneous is the first backup and archive solution built for the massive scale of unstructured, machine-generated file and object data. DataProtect is protocol-and platform-agnostic, centralizing backup and archive data from any NAS system to the enterprise. Compatible with all NAS architectures and public-cloud platforms and delivered as-a-Service, Igneous DataProtect overcomes the limitations of legacy data-protection solutions while expediting and simplifying the process of protecting and archiving unstructured data in even the largest multi-petabyte environments.

  • Will DataProtect impact my system performance?

    No. While Igneous DataProtect uses NAS system resources to scan and protect, the service monitors latency at all times, during all tasks, and will throttle back its resource consumption if NAS system latency starts to increase.

  • What deployment options are available with DataProtect?

    Igneous offers a number of deployment options that can accommodate any operational and environmental requirements. Igneous services can be deployed on a dedicated appliance, hybrid or software-only. Igneous DataProtect can store backup and archive data in the datacenter on a dedicated appliance, in the public cloud, or both, depending on requirements.

  • What is the difference between deploying on hardware vs software?

    Igneous DataProtect deployed on hardware in the datacenter keeps a local copy of the backup and archive data and can replicate backup and archive data to the cloud.  Igneous DataProtect deployed as software stores all backup and archive data in the cloud.

  • How is the software-only version of DataProtect deployed?

    Igneous DataProtect can be deployed using a stateless virtual machine, which is hosted on your own virtual infrastructure. After the initial setup process, the virtual machine’s operational status and performance are monitored remotely, as-a-Service by Igneous. The overall process requires very little on-premises infrastructure to deploy, with fast time to results.

  • How does the software-only version manage data?

    During backup operations, backup data is uploaded to the customer's cloud account and selected storage tier, such as AWS S3 Glacier Archive, S3 Glacier Deep Archive, Google Cloud Storage Coldline, or Azure Blob Archive Storage. File metadata – information associated with each file such as create and modify times, file size, etc. – is uploaded to a customer-specific Igneous cloud instance, where it is used to provide index and search capabilities.

  • How are data and scanned metadata secured?

    All data uploaded by DataProtect is compressed and encoded into a grouped binary format, and are encrypted during upload via TLS over HTTP (HTTPS).  Data is stored in buckets in your account ensuring control over your data. All your metadata is stored in its own Igneous-managed instance, which is single-tenant and customer-specific.

    Backup and archive data are encrypted via HTTPS (TLS) while in transit, and are secured and protected by the cloud provider's perimeter infrastructure while at rest on your cloud storage.

  • Which public cloud providers can DataProtect use as a storage target?

    Today, DataProtect can target any tier in AWS Simple Storage Service (S3), any tier in Google Cloud Storage, and any tier in Azure Blob Storage.

  • What are the requirements for deploying the software-only version of DataProtect?

    Click here for the DataProtect software-only deployment guide.

  • Is DataProtect Backup as-a-Service available on AWS Marketplace?

    Yes.  If you are already an AWS customer, you can quickly purchase DataProtect Backup as-a-Service through AWS Marketplace.  You can consolidate your cloud spend by including DataProtect on your AWS bill and use committed AWS spend or credits.  We offer a 30 day trial- just contact us at and we’ll get you started.

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